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Quandoo and ResDiary Integration
Quandoo and ResDiary Integration

Learn how this integration can boost diner reach while preserving your existing reservation settings.

Lasma Oficiere-Čakste avatar
Written by Lasma Oficiere-Čakste
Updated over 2 months ago

Available in Australia, New Zealand and Singapore.

With the Quandoo-ResDiary integration, you can seamlessly connect your ResDiary system to Quandoo's marketplace.

Manage everything in one place – no more juggling between platforms. Plus, you'll tap into our wide network of diners, all while keeping full control of your reservation settings.


🤝 Benefits of the integration

Here's how your restaurant can benefit from this integration:

  • Seamless integration: All bookings from our marketplace automatically appear in your ResDiary system.

  • Availability sync: Quandoo applies your ResDiary availability settings, including guest limits, booking restrictions, and blocked-out dates.

  • Extended booking window: Offer up to 30 days of advanced reservations on Quandoo’s marketplace.

  • Instant booking updates: Diners' changes to Quandoo bookings are reflected in your ResDiary system.

  • Grow your customer database: Guests who opt for restaurant communications on Quandoo are automatically added to your database on ResDiary.


🔧 How to integrate?

💡If you are not an existing partner, sign up for Quandoo for Restaurants and get listed on our marketplace.

  • Australia: Sign up here

  • New Zealand: Sign up here

  • Singapore: Sign up here

  1. Contact ResDiary’s support team to integrate your system with our marketplace.

  2. ResDiary’s support team activates the Quandoo channel and notifies our team.

  3. ResDiary will notify you when the Quandoo integration is enabled and ready.

Once integrated, your website, phone number and real-time availability will be displayed on your Quandoo restaurant profile.

➡️ You are now ready to receive online bookings directly from Quandoo. All bookings will automatically sync into your ResDiary system.

💡You will need to manage reservations, including adjusting availability and setting capacity, directly on ResDiary.

Based on real-time updates, we send diners email notifications about their reservations, including confirmations, reminders and cancellations. After their visit, we invite them to share their review and notify them when it’s published.


💬 Troubleshooting & support

If your restaurant is listed on Quandoo's marketplace and you use ResDiary as your primary booking system, here's how to get support:

Contact Quandoo support for:

  • Assistance with diner bookings made through our marketplace

  • Questions about your restaurant profile

Contact ResDiary support for:

  • Table management and system configuration help

  • Queries about reservation reports and analytics


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